In order to become user of any Oz local Media and Technology services, you must agree to the following terms and conditions. Your agreement to these terms will be indicated to use by sending to us an application, duly completed confirmation (if requested) or commencement of reseller of ISP activities or use of any Oz local Media and Technology services, whichever occurs first.

The following terms of business apply to any or all of the domain name registration, Web site hosting, email, spam and virus protection, Search Engine Optimisation and Secure Web Page services to be provided by Oz local Media and Technology to you from time to time, as well as any services provided by us under any reseller or ISP agreement (Services and individually Service). Server means the computer server equipment operated by us in connection with the provision of the Services. Web Site means the area on the Server allocated by Oz local Media and Technology to you for use by you as a site on the Internet. Secure Web Page means the Web page operated and located on the Server which allows you to collect credit card details in a means that is difficult for other people to view the page when it is loaded, because the page is encrypted, Search Engine Optimisation means any service which is designed to assist your Web Site gain a higher listing in the Search Engine results.

Special terms of contracts

Domain name registration terms

We do not warrant or guarantee that the domain name applied for will be registered in your name or is capable of being registered by you. Accordingly, you should take no action in respect of your requested domain name(s) until you have been notified that your requested domain name has been registered.
Both the registration of the domain name and its ongoing use are subject to the relevant naming authority's terms and conditions of use and you are responsible for ensuring that you are aware of those terms and conditions and can and do comply with them. You irrevocably waive any claims you may have against us in respect of the decision of a naming authority to refuse to register a domain name and, without limitation agree that the administration charge paid by you to us shall be non-refundable in any event.
We accept no responsibility in respect of the use of a domain name by you and any dispute between you and any other individual or organisation regarding a domain name must be resolved between the parties concerned and we will take no part in any such dispute. We reserve the right, on our becoming aware of such a dispute, at our sole discretion and without giving any reason, to either suspend or cancel the domain name, and/or to make appropriate representations to the relevant naming authority.

Website hosting/email/secure webpage/virus protection terms

We specifically exclude any warranty as to the accuracy or quality of information received by any person via the Server and in no event will we be liable for any loss or damage to any data stored on the Server. You are responsible for maintaining insurance cover in respect of any loss or damage to data stored on the Server. You warrant to us that you will only use your assigned Web Site for lawful purposes. In particular, you further warrant and undertake to us that: a. you will not, nor will you authorise or permit any other person to, use the Server in violation of any law or regulation; b. you will not knowingly or recklessly post, link to or transmit any material: i. that is unlawful, threatening, abusive, harmful, malicious, defamatory, violent or teaching violence, obscene, pornographic, profane or otherwise objectionable in any way; or ii. Containing a virus or other hostile computer program; iii. that shall constitute or encourage a criminal offence, give rise to civil liability or that violates or infringes any trade mark, copyright, other intellectual property rights or similar rights of any person under the laws of any jurisdiction; and c. you will conform to the standards made available by us from time to time and will not yourself, and will ensure that none of your end users, make excessive or wasteful use of the Server to our detriment or that of our other customers.
You are responsible for sending mail in accordance with any relevant legislation, including but not limited to the Commonwealth Spam Act (2003) and for sending the same in a secure manner. We will take all reasonable steps to ensure accurate and prompt routing of messages but we will not accept any liability for non-receipt or misrouting or any other failure of email. In the event of deliberate transmission of unsolicited commercial email (UCE), Ozlocal reserves its right to terminate services without prior notification.
You warrant, undertake and agree that:
a. any transactions within your Web site which are contracts for the sale of goods or services will be between you as the merchant and your end-user customer and you agree that we may include an exclusion of our liability in respect of such purchases and transactions in such form as we deem appropriate;
b. the information contained within your Web site will comply with all applicable law and codes of practice governing the use of Web sites and related services, including, without limitation, those laws and/or codes of practice governing distance selling and data protection from time to time in force;
c. you will keep secure any identification, password and other confidential information relating to your account and you will notify us immediately of any known or suspected unauthorised use of your account, or any known or suspected breach of security, including loss, theft or unauthorised disclosure of your password information. Notwithstanding such notification you will be liable for any and all uses of your account (and Web site) notwithstanding any fraudulent or improper use of your password or any other access to any of the facilities we offer which is not unauthorised use or access by us.
Whilst we shall use reasonable Endeavour's to ensure the integrity and security of the Server, we do not guarantee that the Server will be free from unauthorised users or hackers.
We do not warrant whatsoever that our virus protection services will stop every virus from reaching your computer network. We make no warranty that the service will be error free or free from interruption of failure, and the company expressly disclaims any express or implied warranty regarding system and/or service availability, accessibility, or performance.

Search engine optimisation services

Whilst we will try to improve the position of your Web Site in the Search Engine results in response to a search request, we do not warrant that this effort is in any way guaranteed
We cannot be held responsible for any changes to the position of your Web Site in the Search Engines results in response to a search request
If you cancel all link building, associated services (such as Hits Links) will cease.

Reseller and ISP partner terms

If you are or become a reseller of our Services you must ensure that you continue to comply with these terms and conditions by making your customers bound to no less comprehensive and protective terms and conditions than these.
You agree that in your capacity as reseller of our services you will not incur any liability on our part or in any way pledge or purport to pledge our credit or purport to make any contract binding on us.
We do not accept the liability or default of your own customers as affecting or limiting your obligations under this agreement and we suggest that you require your customers to sign a form of this agreement.
As a reseller of our Services, you are responsible for ensuring that any promotional, advertising or other material you distribute to your customers (whether in paper form or electronically):
a. does not contain any misrepresentation relating to Oz local Media and Technology or the nature of your relationship with Oz local Media and Technology;
b. is in accordance with all applicable advertising standards;
c. does not contravene any law of the relevant jurisdiction;
d. is appropriate in all the circumstances;
and that you otherwise comply with all laws and regulations governing the exercise of your right as reseller under this agreement.
e. retain the right to require you to cease distribution of any advertising, promotional and/or other material which in our view is unacceptable by reference to the criteria referred to at paragraph 4 above.
You agree to indemnify, keep indemnified and hold us harmless from and against any claim brought against us by a third party resulting from the provision of our Services by you to your customers, and in respect of all losses, costs, actions, proceedings, claims, damages, expenses (including reasonable legal costs and expenses) or liabilities whatsoever suffered and howsoever incurred by us as a consequence of your breach or non-observance of the Reseller and ISP Terms.

General terms and conditions

The following terms and conditions apply to all reseller and ISP contracts and provision of all Services, including the registration of .au.com sub-domains the special terms for which are set out below:

Service availability

We shall use reasonable Endeavour's to provide continuing availability of the Server and the Services but we shall not, in any event, be liable for Service interruptions or down time of the Server.

Intellectual property rights and other consents

You are solely responsible for obtaining any and all necessary intellectual property rights clearances and/or other consents and authorisations, including without limitation, clearances and/or consents in respect of your proposed domain name and merchant services agreements between you and the relevant financial institutions.

Indemnity

You agree to indemnify and keep indemnified and hold us harmless from and against any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Server, and in respect of all losses, costs, actions, proceedings, claims, damages, expenses (including reasonable legal costs and expenses), or liabilities, whatsoever suffered and howsoever incurred by us in consequence of your breach or non-observance of these terms.

Termination

We may terminate this agreement forthwith if you fail to pay any sums due to us as they fall due.
We may terminate this agreement immediately if you breach any of these terms and conditions, or if you are a company you go into insolvent liquidation, or if you are a person you are declared bankrupt.
On termination of this agreement we shall be entitled immediately to block your Web Site and to remove all data located on it. We will hold such data for a period of 14 days and allow you to collect it, at your expense ($150/hr), failing which we shall be entitled to delete all such data. We shall further be entitled to post such notice in respect of the non-availability of your Web Site as we think fit.
If you wish to terminate your account with Oz local Media and Technology, you must do so by sending an email to accounts@ozlocal.com.au
On receipt of your cancellation request, Oz local Media and Technology will cancel your service at the first available opportunity.
There are no refunds or credits, once an invoice is generated, unless an invoice for a service is generated after a cancellation requested is submitted.
We disclose that if your domain name expires due to no fault of our ours a reconnection fee applies.
In the event that you move your web hosting and website away from our servers, but fail to move your domain from us and your domain name expires, a reconnection /transfer fee of $950 plus GST will apply.

Payment

All charges payable by you to us for the Services shall be in accordance with the relevant scale of charges and rates published from time to time by us on our Web site and shall be due and payable within thirty (30) days of receipt of our invoice therefore.
The provision by us of the Services is contingent upon our having received payment in full from you in respect of the relevant Services. Without prejudice to our other rights and remedies under this agreement, if any sum payable is not paid on or before the due date, we reserve the right, forthwith and at our sole discretion, to suspend the provision of Services to you.
If you fail to make payment within the terms of this agreement, you will become liable for the cost of collection. This will include interest on any overdue amount, calculated at the daily rate of 12% per annum, from the due date of the payment.
Upon provision of a credit card account, you give us authorisation to automatically debit your credit card for all charges on issuance of a valid invoice.

Account fee

If you nominate that the good(s) or service(s) you have purchased to be invoiced, you will be charged a $4.40 account fee per invoice issued.

Late payment fee

If you exceed our thirty (30) days credit terms, you will be charged an $11.00 late payment fee. A revised invoice will be sent to your nominated e-mail address.

Exclusion and limitation of liability

TO THE FULL EXTENT PERMITTED BY LAW WE HEREBY EXCLUDE ALL CONDITIONS AND WARRANTIES NOT EXPRESSLY SET OUT HEREIN. EXCEPT AS SPECIFICALLY SET FORTH ELSEWHERE IN THIS AGREEMENT, WE MAKE OR GIVE NO EXPRESS OR IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE, WITH RESPECT TO ANY GOODS OR SERVICES PROVIDED UNDER OR INCIDENTAL TO THIS AGREEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US, OUR RESELLERS, AGENTS, REPRESENTATIVES OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THE EXPRESS WARRANTIES HEREBY GIVEN AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE.
Our total aggregate liability to you for any claim in contract, tort, negligence or otherwise arising out of or in connection with the provision of the Services shall be limited to the charges paid by you in respect of the Services which are the subject of any such claim and provided that you notify us of any such claim within one year of it arising.
In no event shall we be liable to you for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever.

Important note:

In the event that this agreement constitutes a supply of goods or services to a consumer as defined in the Trade Practices Act 1974 (Cth) or any other national, State or Territory legislation (the Acts) nothing contained in this agreement excludes, restricts or modifies any condition, warranty or other obligation in relation to this agreement and the goods and you where to do so is unlawful. To the full extent permitted by law, where the benefit of any such condition, warranty or other obligation is conferred upon you pursuant to any of the Acts, our sole liability for breach of any such condition, warranty or other obligation, including any consequential loss which you may sustain or incur, shall be limited (except as otherwise specifically set forth herein) to:
a. in relation to goods
i. the replacement of the goods or the supply of equivalent goods or payment of the cost of replacing the goods or acquiring equivalent goods; or
ii. the repair of the goods or payment of the cost of having the goods repaired; b. in relation to services i. the supplying of the services again; or
ii. The payment of the cost of having the services supplied again as in each case we may elect.

Notices

Except where expressly provided otherwise, any notice to be given by either party to the other may be sent by either email, fax, post or courier to the address of the other party as appearing in this agreement or ancillary application forms or such other address as such party may from time to time have communicated to the other in writing and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent or if sent by fax shall be deemed to be served on receipt of an error free transmission report, or if sent by post or courier shall be deemed to be served two days following the date of posting.

Severability

If any clause of these terms and conditions is held to be invalid or unenforceable in whole or in part, the invalid or unenforceable wording shall be deemed to be omitted.

Assignment

The benefit of this agreement may be assigned by us, but not our obligations to you - to do that, you agree that we may give notice to you in writing, and your failure to respond will be deemed acceptance. You may transfer this agreement provided that you give us notice in the form we require (setting out the details of the assignee) accompanied by payment of any transfer fee specified by us. No other method of transfer by you is permitted.

Change to terms on renewal

We may change the terms and conditions of this Agreement at any time. Details of our current terms are available at www.ozlocal.com.au/termsandconditions

Entire agreement

These terms and conditions constitute the entire agreement between Ozlocal and you, and supersede all prior agreements, understandings and representations whether oral or written. No oral explanation or oral information given by any party shall alter the interpretation of these terms and conditions. Except as provided above, no variation may be made to the contract unless it is in writing and signed by authorised representatives of you and Ozlocal.

Entire agreement, governing law

This agreement shall be governed by the laws in force in the state of New South Wales . Both parties hereby submit to the exclusive jurisdiction of the Courts of that State.

Notifications & communications

In addition to general Account, Billing and Service communications, Ozlocal will, from time to time, issue email notifications relating to our services, including, but not limited to Newsletters, Announcements, Promotional and Seasonal offers and Surveys. By entering into agreement with these terms and conditions, you agree to receive email communications by inferred consent until such time as you decide to opt-out of such communications. You may opt out of our mailing list at any time by sending an email to accounts@ozlocal.com.au or by following 'unsubscribe' instructions contained within the communications

You will not be able to opt-out of Critical Service Notifications, Renewal, Billing and Account Notifications, Scheduled Downtime Notifications or any other communications deemed to be an essential part of our service to you.

Please review our Privacy Statement for full details of our use of personal data.

FORCE MAJEURE:

The obligations of Oz local Media and Technology shall be suspended while and to the extent that it is prevented from complying with its obligations under these Terms and Conditions in whole or in part by force majeure, including without limitation technical failure, strikes, lockouts, Labour and civil disturbances, acts of God, unavoidable accidents, laws, rules, regulations or orders of any Government, State, Federal or Local or agent or instrumentality thereof having at any time de facto or de jure control, acts of war or conditions arising out of or attributable to war, whether declared or undeclared, shortage of essential equipment, restriction or limitation upon advertising, the use of Labour or materials, delay in transportation or communication, adverse weather conditions or other causes reasonably beyond the control of Oz local Media and Technology claiming force majeure, whether similar or dissimilar to the causes herein specified.
If force majeure should result in suspension of performance of any of the obligations of Oz local Media and Technology, Oz local Media and Technology shall give notice in writing of such suspension of performance as soon as reasonably possible, stating therein the date and extent of such suspension and whether in whole or in part, and specifying in reasonable detail the nature of the force majeure causing such suspension. Oz local Media and Technology, the performance of whose obligations has been suspended as aforesaid, shall resume performance thereof as soon as reasonably possible after the circumstances preventing such performance as provided above shall have terminated or ceased to have such effect and shall give notice as soon as practical herein provided.

Oz local Media and Technology's service is subject to the following disclaimer -

DISCLAIMER Without limiting the Standard Terms & Conditions, Oz local Media and Technology takes no responsibility in the event there is a “super” virus including a “super” worm or other interference for which there is no reasonably known screening or protection commercially available at the time. Oz local Media and Technology takes no responsibility in the event of any unforeseeable occurrence, including but not limited to satellite
failure, terrorist attack and or force majeure.

Disclosure
(a) Ozlocal reserves the right in respect of any client whose account falls into arrears beyond Oz local Media and Technology's trading terms to suspend email services and /or web services until such time until the account is paid.

(b) Further, Oz local Media and Technology discloses that is a clients account for other products and services provided by Oz local Media and Technology, but not related to email and/or web site services falls into arrears beyond Oz local Media and Technology's trading terms, Oz local Media and Technology may suspend email and/or web services that it provides to the client until such time as the account is paid.

If Oz local Media and Technologydoes not suspend the email services and/or website services of a client whose account is in arrears in circumstances that fall within (a) and/or (b) above, it will be without prejudice to the right to exercise the rights and powers conferred upon it by this condition. A failure not to exercise any powers conferred by this condition shall not operate as an election by Oz local Media and Technologyto waive any of its rights conferred by this condition or any other condition contained herein.

Privacy policy

Oz local Media and Technology would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data , with the obvious exception of third party business partners such as the Domain Name Registries.

Information collected by Oz local Media and Technology

Your contact information, including named individuals for administration, technical and billing issues. This information may include telephone, fax numbers and email addresses. Information about what services you have ordered from Ozlocal:

Information about what services you have enquired.
Your interest in receiving Ozlocal email newsletters.
Correspondence between you and Ozlocal
A contact management system in which details of conversations might be written by employees
Encrypted credit card details
Your interaction with our websites

What Oz local Media and Technology does with your information

We do not make your personal information available to third parties, with the obvious exception of third party business partners such as the domain name registries.

We do provide aggregate data to third parties (e.g. "we have 20,000 clients who are SMEs")

We will contact relevant people to communicate billing and technical issues

We store website data and email queued on our servers, only for use as back-up data should it be required.

We may customise our email newsletters and communications to reflect your interest in a particular service.

We access historic correspondence and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on Ozlocal.

We store encrypted credit card details to allow us to process the subscriptions to our services

We monitor and store your online requests for WebPages and services for research and to keep a history of your transactions with the business (this might include recording the fact you set up and deleted an email account, or took a trial in one of our services, etc).

Email communications

As a customer of Oz local Media and Technology you will receive occasional email communications from Oz local Media and Technology that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail.

If you have any questions about our privacy policy, please feel free to contact us.

Reproduced and amended by permission of NetRegistry – copyright NetRegistry. Oz local Media and Technology reserved the right in respect of any client whose account falls into arrears beyond Oz local trading terms can have its email services and or web services suspended until such time as the account is paid. Further, OZ local discloses that if a client's account for other products and services provided by Oz local Media and Technology, not related to email and or website services falls into arrears beyond Oz local Media and Technology's trading terms, OZ local can suspend email and or web services provided to the client until such time as the account is paid. If Oz local Media and Technology does not suspend the email services and or website services of a client who is otherwise in arrears in either |A| or |B| above will be without prejudice to the right to its exercise to exercise of the rights and powers conferred upon it by this condition.

Web Hosting /Domain Name Terms and conditions